Privacy Policy

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This Privacy Policy describes how Texas Star Labs, operated by Dermasculpt MD LLC (“Company,” “we,” “us,” or “our”), collects, uses, and protects your information when you access or use this website.

By using this website, you agree to the practices described in this Privacy Policy.

Information You Provide

We may collect information you voluntarily provide, including:

• Name

• Email address

• Phone number

• Billing and payment information

• Account credentials

• Messages or inquiries submitted through forms

Medical Screening Information

For Personal Use (Prescription Required), medical information required for screening is collected and processed by licensed third-party medical providers. We do not provide medical services or make medical decisions.

Automatically Collected Information

We may collect certain information automatically, such as:

• IP address

• Browser type and device information

• Pages visited and interactions

• Cookies and similar tracking technologies

We use collected information to:

• Operate and maintain the website
• Process payments and orders
• Facilitate medical screening through licensed providers
• Provide customer support
• Communicate about orders, updates, or policies
• Improve website performance and user experience
• Comply with legal and regulatory obligations

Medical screening services are provided by licensed third-party providers.

Medical information submitted for screening is handled in accordance with applicable privacy and security standards by those providers.

We do not use medical information for marketing purposes.

For Research Use (Laboratory Only) orders, we may collect information necessary to:

• Create and manage accounts
• Confirm research acknowledgment
• Process and fulfill orders
• Enforce compliance with Research Use terms

Research Use products are not for human or animal use, and no medical information is required for research orders.

If you provide your phone number and affirmatively opt in, Texas Star Labs may send you automated and non-automated SMS or MMS messages, including but not limited to:

• Medical screening status updates
• Licensed provider or eligibility communications
• Order, billing, or account notifications
• Customer support messages
• Promotional or marketing messages only if you have separately opted in
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Message frequency varies. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to any message.

For assistance, reply HELP or contact us at support@texasstarlabs.com.

We do not sell, rent, or share mobile phone numbers, SMS consent data, or message content with third parties for their marketing or promotional purposes. Information may be shared only with authorized service providers solely to deliver communications and support our services.

No mobile information, including phone numbers or SMS consent data, will be shared with third parties or affiliates for marketing or promotional purposes.

Opting out of marketing SMS messages does not affect transactional or operational messages that are necessary to provide services you have requested, as permitted by law.

SMS communications will not promote or represent Research Use (Laboratory Only) products as medical, therapeutic, or intended for human or animal use. Consent to receive SMS messages is not a condition of purchase.

We may use cookies and similar technologies to:

• Remember preferences
• Analyze site traffic
• Improve functionality

You may adjust browser settings to refuse cookies; however, some features may not function properly.

We do not sell your personal information.

We may share information with:

• Payment processors to complete transactions
• Licensed medical providers for screening (Personal Use only)
• Shipping and fulfillment partners
• Service providers that support website operations
• Legal authorities if required by law

All third parties are required to handle information appropriately and securely.

We implement reasonable administrative, technical, and physical safeguards designed to protect your information.

No system is completely secure, and we cannot guarantee absolute security.

You may:

• Update or correct account information
• Request access to or deletion of personal information, subject to legal requirements
• Opt out of non-essential communications

Requests can be submitted via the contact information below.

We retain personal information only as long as necessary to:

• Provide services
• Fulfill legal and regulatory obligations
• Resolve disputes
• Enforce agreements

This website is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time.

Changes apply to information collected after the updated policy is posted.