These Terms of Service (“Terms”) govern your access to and use of the website operated by Texas Star Labs (“Company,” “we,” “us,” or “our”).
By accessing this website or placing an order, you agree to be bound by these Terms.
You must be at least 18 years old to use this website and place an order.
By using this website, you represent that you meet this requirement.
This website offers a single pathway:
Research Use (Laboratory Only)
Products offered strictly for laboratory research purposes and not for human or animal use.
Research Use products:
By purchasing Research Use products, you agree:
We reserve the right to refuse or cancel research orders if misuse is suspected.
Refunds are governed by our Refund Policy, which is incorporated into these Terms by reference. Please review the Refund Policy carefully before placing an order.
You agree not to:
Violation of these Terms may result in account suspension or termination.
By providing your phone number and affirmatively opting in, you consent to receive automated and non-automated SMS and MMS messages from Texas Star Labs, including messages sent on our behalf by authorized service providers.
Message Types
SMS communications may include, but are not limited to:
Consent and Opt-In
Consent to receive SMS messages is collected through clear disclosures and affirmative opt-in actions, including but not limited to:
Opt-in requires an explicit action, such as selecting a checkbox or submitting a form with SMS consent language present.
Consent to receive SMS messages is not a condition of purchase.
Message Frequency and Charges
Opt-Out and Help
You may opt out of SMS messages at any time by replying STOP to any message.
After opting out, you will receive a confirmation message and will no longer receive SMS communications unless you opt in again.
For assistance, reply HELP to any message or contact us at support@texasstarlabs.com or +1 469-661-3404.
Transactional vs Marketing Messages
Transactional and operational messages (such as screening updates, provider communications, and order notifications) may continue as permitted by law, even if you opt out of marketing messages.
Marketing or promotional SMS messages are sent only to users who have provided separate, explicit consent and may be opted out of at any time without affecting transactional communications.
Privacy and Data Use
Your phone number and SMS consent data will not be sold, rented, or shared with third parties for their marketing purposes.
SMS data may be shared only with authorized service providers strictly for the purpose of delivering communications and supporting our services.
For additional information on how we collect, use, and protect your personal information, please review our Privacy Policy.
All website content, branding, text, graphics, and logos are the property of Texas Star Labs or its licensors and may not be copied, reproduced, or used without written permission.
This website and all products and services are provided “as is” and “as available”.
We make no warranties, express or implied, regarding:
To the fullest extent permitted by law, Texas Star Labs shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or products.
You agree to indemnify and hold harmless Texas Star Labs, and their affiliates from any claims arising from:
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
We reserve the right to update these Terms at any time. Changes apply to future use of the website and future orders.
For questions regarding these Terms of Service, contact:
Support Email: support@texasstarlabs.com
By accessing this website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.
If you would like to speak with our team before, you may contact us before placing an order. No medical advice or eligibility determination is provided during this conversation.
Texas Star Labs