Frequently Asked Questions

If you don’t see your question answered below, you can contact us at support@texasstarlabs.com

About Texas Star Labs

What does Texas Star Labs offer?

Texas Star Labs provides access to compounds through secured pathway:

  • Research Use (Laboratory Only)
    Products intended strictly for laboratory research and not for human or animal use.

 

Access to Research Use products is restricted to qualified research purchasers in accordance with our policies and applicable requirements.

No. Texas Star Labs does not provide medical advice, diagnosis, or treatment.


Research Use Pathway

What are Research Use products?

Research Use products are:

  • Intended solely for laboratory research
  • Not for human or animal use
  • Not prescription medications
  • Not medical or therapeutic products

No. Research Use orders:

  • Do not involve medical screening
  • Do not involve licensed providers
  • Do not require prescriptions

Yes. Qualified businesses, professionals, and organizations may apply to participate in the Texas Star Labs Research Partner Program.

Research Partners may sponsor Authorized Research Users participating through their organization and receive access to partner resources, educational materials, and program benefits.

Examples of applicants may include:

• Medical spas and wellness centers
• Licensed healthcare professionals
• Nurses and nurse practitioners
• Personal trainers and fitness professionals
• Health and wellness coaches
• Educational organizations
• Independent researchers
• Research groups and laboratories
• Other qualified businesses and professionals

All applications are reviewed individually. Approval is not guaranteed.

Learn more about the Research Partner Program.

Research Partner status is generally intended for businesses, organizations, and professionals conducting ongoing research, educational, observational, or data-collection activities. Individuals who do not meet the program requirements may still access the Research Use pathway directly, subject to applicable terms and requirements.

No. Research Use products are not approved for human or animal use.

Product quality can vary significantly between suppliers. Learn more about purity, contamination risks, heavy metals, residual solvents, and quality control considerations in our Research Peptide Quality Guide.


Orders & Support

What if my order arrives damaged or incorrect?

If you experience:

  • Shipping damage
  • Incorrect items

 

Please contact support within 48 hours of delivery so we can review the issue.

You can reach our support team at:
support@texasstarlabs.com

Have Questions?

If you would like to speak with our team before, you may contact us before placing an order. No medical advice or eligibility determination is provided during this conversation.

"OUR ROLE IS TO MAKE THE PROCESS CLEAR, STRUCTURED, AND COMPLIANT - SO CLIENTS KNOW EXACTLY WHAT TO EXPECT BEFORE THEY BEGIN."

Texas Star Labs

High Quality & Purity Compounds • Research Access • Transparent Process • US Sourced Materials • Third Party Lab Checks • No Hidden Fees • High Quality & Purity Compounds • Research Access • Transparent Process • US Sourced Materials • Third Party Lab Checks • No Hidden Fees • High Quality & Purity Compounds • Research Access • Transparent Process • US Sourced Materials • Third Party Lab Checks • No Hidden Fees •